AstDial Mobile Cloud Telephony is a powerful tool designed to elevate customer interactions through a seamless mobile experience. This plug-and-play technology is perfectly tailored for domestic contact centers that operate on an OPEX model, making it an ideal choice for startups, special-purpose campaigns, and pilot programs. One of the standout features of astDial is its quick and easy setup, with the system being operational in less than an hour. Agents can swiftly activate their account, upload contacts to the cloud, install the app on their mobile phone, and begin making calls.
The application not only allows for efficient use of readily available broadband connections, avoiding delays associated with traditional leased lines, but it also supports remote operations. Agents can log in through their mobile apps, managing campaigns centrally on the platform's cloud server. Furthermore, the app includes a preview option for leads before dialing, ensuring agents are well-prepared for each call. It simplifies contact center operations while enhancing flexibility and efficiency, making this system a valuable asset for businesses looking to improve their customer communication strategies.
AstDial Mobile Cloud Telephony continues to be a game-changer in the way contact centers operate, adapting swiftly to the needs of modern businesses and providing them with the tools necessary for efficient customer management.
Requirements (Latest version)
- Android 4.1, 4.1.1 or higher required
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